We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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Activity in Developer

Having issues with activating plungins

My instance is dev355767, I am trying to activate plugins with demo data. Each time I am receiving a message of Activation failed. In email I was recommended to go instance help to report the issue? Can some one help me? I have Australia version 

  • Question

my instance (dev355767)

I have Australian version. I am trying to activate plugins with demo data. Each time, i am receiving an email stating the plugin was not activated please report the issue in the instance help section of service Now developer community. can some assis...

  • Question

Resolved! PDI Being Reclaimed for No Reason - No New PDIs Available

I have received emails stating my PDI will be reclaimed tomorrow, with no reason given.  It is not due to inactivity as I use my PDI every day.  I know that PDIs are unsupported and can be reclaimed whenever SN feels like it.  My concern is I have co...

  • Question

Dispatchet Workspace FSM configurations

Hi everyone,I'm working on a story for Dispatcher Workspace (FSM) and was wondering if anyone has run into this before or knows where this behavior is controlled.Currently, when creating an event and toggling All Day ON, the Start Date and End Date f...

  • Question

Personal Developer Instance (PDI) Still on Waitlist After 10 Days

Hello Team,I requested a Personal Developer Instance (PDI) through the ServiceNow Developer Portal around 10 days ago. Since then, my request has remained on the waitlist with the message:"You're waitlisted for an instance. You'll receive an email as...

  • Question

Resolved! Maximum number of records returned using query?

Hi community, What is the maximum number of records returned when we query a table?I found this article that says the database view is limited to 10001 records.How does it looks like for any other tables? Scenario:I will query the staging table and p...

  • Question

PDI Issue

Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 20 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update ...

  • Question

How to backup your Personal Developer Instance (PDI)

Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (PDI). No matter how well-intentioned you are, it's always possible to have a...

  • blog
  • Personal Developer Instance

Latest OAuth 2.0 Setup in ServiceNow

Hi everyone! I'm building a custom application and need to authenticate it with ServiceNow using OAuth 2.0 so it can securely access ServiceNow APIs. It seems that setup steps of OAuth has been changed from UI. Can someone walk me through the setup s...

  • Question

Unable to assign new PDI after previous PDI (dev396323) was reclaimed

Hello Team,I am unable to request a new Personal Developer Instance (PDI).My details are:Developer account email: vachanasp94@gmail.comPrevious PDI: dev396323I created the PDI during the first week of May 2026.I later received an inactivity warning e...

  • Question

Resolved! Reclaimed based on inactivity

I keep getting an email that my dev instance is being reclaimed due to inactivity, but we are actively using it via API calls for testing. What criteria fall under inactivity?

  • Question
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