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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum How is sold product records generated in Sold Product Table I'm trying to understa... Read More Developer forum Custom Scheduled Trigger shows "Invalid date" for a recurring trigger Hi everyone, I'm tryin... Read More Developer forum NASK, Agentic AI Learning Sources Hi,I have no prior working experience on Now assist,NASK, agentic AII have worked o... Read More Developer forum GRC License what is the difference between sn_grc.business_user lite and sn_grc.business_user role, which one is ful... Read More Developer forum All Reference field lookup (magnifying glass) icons are greyed out and not functioning on a form Read More Developer forum How to find Duplicate Records with more than one attribute as duplicate Hello Experts, we can ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Communicating with Data (APAC) Register Here! Each 60... September 11, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/y40Oryv0QJ2WKWcisqz7bA#/registration Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Communicating with Data (AMS) Register Here! Each 60... September 11, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/HwBe-nvJTuGUtssg_heW_Q#/registration Read More Hawaii SNUG Register for the Hawaii SNUG H2 2026! Welcome SNUG Members! We're excited to announce our next Hawaii SNUG on September 1... September 14, 2026 11:30 AM Hawaii Medical Service Association, Ke’eaumoku Street, Honolulu, HI, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Mid server user authentication issue

Hello All,         I had mid server setup on my local machine. Recently, after my laptop was upgraded I had to re-install everything.I have followed all steps including creating mid server user with mid_server role but still getting following error i...

  • Question

Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

    Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one.   Demand has outpaced capacity, and inactive instances are preventing builders from getting access.    That’s why we’re reclaiming inactive...

  • blog

Building an MCP Server on ServiceNow and Connecting Claude to It

I have built a handful of MCP servers off platform now, and the shape of it is always the same. Spin up a Node project. Wire in the MCP SDK. Figure out auth, which is never as simple as the docs make it look. Then find somewhere to actually run the t...

  • blog

Share Reference Lookup not Displaying Results

I have encountered this problem on an Australia Patch 2 -hotfix 3a instance. The problem is with sharing reports. The search bar is not providing any results even tough it should match on multiple records:The search is stuck in the infinite "Searchin...

  • Question

Application Navigator/All Menu Configuration

What is the best practice for configuring the Application Navigator (All Menu) for users?We have come across varying answers from restricting by role to disabling or even deleting applications and modules. We would like some clarification about what ...

  • Question

GRC License

what is the difference between sn_grc.business_user lite and sn_grc.business_user role, which one is full operator?

  • Question

NASK, Agentic AI Learning Sources

Hi,I have no prior working experience on Now assist,NASK, agentic AII have worked on ITSM and CSM so far. Could someone give me proper sources of learning NASK, Agentic AI?I have tried looking in the now learning portal but it is a bit confusing. Cou...

  • Question

Standard Change not moving to Assess

Hi,I'm trying to add an Assess state to the Standard Change flow.Current setup:Added Assess (-4) stateAdded transition New → AssessAssignment Group is populatedRequest Approval UI Action sets state to -4Issue:When I click Request Approval, the change...

  • Question

What will happen if column is missing on staging table

Hi Everyone,We had a column on the staging table called Response SLA Source (u_response_sla_source). The column name existed in the system, but its label was missing. Because of this, the field was not visible in the list view, form view, or even in ...

  • Question
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