Alert in CSM workspace that cannot be dismissed

[Neel10]

Hi All,

I am looking to create an alert that cannot be dismissed by the user. This alert needs to be shown in CSM/FSM configurable workspace, if one of the fields on the Case form is not empty. I have tried using the Alert component in UI builder on the Record Default page, but I am unable to manipulate the visibility based on a form field value(it seems to be common for every record in the page instead of just Case record). I can either hide it for all records or display for all.

Display business rule with UI message does not work either in Workspaces. 

I would like to know if there is any other way to achieve this. 

[Sarthak Kashyap]

Hi @Neel10 ,

I tried your problem it is working fine in my PDI please check below solution 

Add a component called "Alert".

Open Action from configuration and change type to none

Result:

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak