About Neel10

Neel10 · 10-21-2025

Hi All, I am looking to create an alert that cannot be dismissed by the user. This alert needs to be shown in CSM/FSM configurable workspace, if one of the fields on the Case form is not empty. I have tried using the Alert component in UI builder on ...

Neel10 · 02-17-2025

I have activated the below plugins, expecting to view all the dashboards that come out-of-the-box for Customer Service Management. However, I am only seeing one Customer Service dashboard (refer screenshot). Content packs that have been activated:1. ...

Neel10 · 11-10-2020

I am looking to populate listener_name field in the MS SQL instance table. Is it to possible configure discovery to populate this field while discovering sql servers? Thanks Neel

Neel10 · 12-24-2025

Thank you for your response. Your explanation makes sense.

Neel10 · 10-21-2025

Thank you for the response. Just an update about the field is that I am using a reference field and hence I am using data resource to fetch this field. And then I am using the component's visibility condition to manipulate. In the component visibilit...

Neel10 · 02-19-2025

The dashboards are visible from the Platform analytics -> Analytics Center instead of Performance Analytics -> Dashboards @Vishwa Pandya19 - Thanks for your response. This is sorted.The spotlight was installed while the other content packs were ins...

Neel10 · 01-10-2025

Hi Jaya, Sorry this was a long time ago and I do not have screenshots to share, nor do I remember the command. But if it helps, create an extension section, 1. Create a step to run the command.2. Capture the output in a variable.3. Parse the variabl...

Neel10 · 09-29-2024

It was about time for me to get the hashtag#BuildWithCreatorStudio challenge done and I did!I used the Creator studio in ServiceNow to build this app which I named 'Invoicely' that allows freelancers to submit invoices for processing their payment. I...

User Activity

Alert in CSM workspace that cannot be dismissed

Activating OOB performance analytics dashboards - Customer Service Management

Can discovery populate listener_name in MSSQL discovery

Re: Alert in CSM workspace that cannot be dismissed

Re: Alert in CSM workspace that cannot be dismissed

Re: Activating OOB performance analytics dashboards - Customer Service Management

Re: Can discovery populate listener_name in MSSQL discovery

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