Alert message below a field

[MStritt]

I am looking to add an alert message below a field on our Case form, when a particular value is entered on our Account form. When the Enable Case Auto Close box is FALSE on the Account (Account.Enable Case Auto Close/u_enable_case_auto_close), I would like to add a message below the Enable Auto Close checkbox on the Case (Enable Case Auto Close/u_enable_auto_close) form (similar to below, but with different text).

Account form:

Case form:

[pavan9885]

Hi 

Please follow the below links

https://docs.servicenow.com/bundle/newyork-application-development/page/script/general-scripting/ref...

https://docs.servicenow.com/bundle/newyork-application-development/page/script/useful-scripts/refere...

[Vinay Mishra3]

Hi,

You cay use below method in client script in order to show the field message.

Note: Replace 'impact' with your field name and message with your message.

g_form.showFieldMsg('impact','Low impact response time can be one week','info');

Please mark correct/helpful, If it's applicable for you.

Thanks,

Vinay

[MStritt]

Hi Vinay,

I've created the following BR on the Case table, but it's not working. I'm sure I haven't configured the script correctly. I just used the message you had. Right now, as soon as I get it to work, I can change the text information.

[Vinay Mishra3]

Hi MS,

Instead of business rule write OnLoad client script, get the field value by using g_form.getValue('field_name') then use if condition and then use method.

Please mark correct/helpful, If it's applicable for you.

Thanks,

Vinay