- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2020 08:29 PM
I am looking to add an alert message below a field on our Case form, when a particular value is entered on our Account form. When the Enable Case Auto Close box is FALSE on the Account (Account.Enable Case Auto Close/u_enable_case_auto_close), I would like to add a message below the Enable Auto Close checkbox on the Case (Enable Case Auto Close/u_enable_auto_close) form (similar to below, but with different text).
Account form:
Case form:
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2020 09:57 PM
Hi MS,
Either you have to use GlideAjax to check the field value in Account table or you can use UI policy.
Put same condition which you have in Business rule and then in the script section use that method to show the message.
Please mark correct and helpful, If it's worth for you.
Thanks,
Vinay

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2020 09:12 PM
'g_form' is client side object so use it in your 'onlaod' or 'onchange' client script. Also correct your field name for 'enable auto close' .
g_form.showFieldMsg('field_name', 'message','info');
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2020 09:57 PM
Hi MS,
Either you have to use GlideAjax to check the field value in Account table or you can use UI policy.
Put same condition which you have in Business rule and then in the script section use that method to show the message.
Please mark correct and helpful, If it's worth for you.
Thanks,
Vinay
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-19-2020 06:43 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-19-2020 10:59 AM
Also, is there a way to include a hyperlink in the message/text?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2020 09:14 PM
Hi
You have to use onLoad() client script to show an alert see below script:
if(g_form.getValue('enable_auto_close') == false)
{
g_form.showFieldMsg('field_name', 'message','info');
}
Please mark correct and Helpful if it helps
Thanks & Regards
Himanshu Dubey