Allow user with certain role to Update an incident assigned to specific assignment group.

[Cindy Sim]

I have created Custom Role "update_a". I need to allow only users with this role to update incident assigned to assignment group "B".  I am trying to use business rules for this. Any Suggestions how can I achieve this. 

[AshishKM]

Hi @Cindy Sim ,

Create write ACL on incident record and write code in script section to check following conditions.

1) logged in user has role "update_a"

2) current record's (i.e. incident) assignment group is "B"

// Check if user has role 'uupdate_a' and assignment_group is 'B'
gs.hasRole('update_a') && current.assignment_group.name == 'B';

-Thanks,

AshishKM

[Rafael Batistot]

Hi @Cindy Sim 

May you try via Client script > onSubmit

function onSubmit() {
    var groupName = g_form.getDisplayValue('assignment_group');

    if (groupName === 'B') {
        var hasRole = g_user.hasRole('update_a');

        if (!hasRole) {
            g_form.addErrorMessage("You are not allowed to update incidents assigned to group B."); //optional
            return false; // Not allow submit
        }
    }

    return true; // Allow submit
}