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An end user is not able to access schedule template to automate ticket creation

sumitkumar8
Tera Contributor

‎09-20-2024 05:01 AM

Hi, Everyone A user is requesting to provide a access (by adding in any group) so that they can schedule a job for automatic catalog task generation. Which role we can provide them as ServiceNow admin/Developer. 

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Dr Atul G- LNG
Tera Patron

‎09-20-2024 06:36 AM

Hi @sumitkumar8 

 

It need schedule_admin role, but check these

 

https://www.servicenow.com/community/developer-forum/is-there-a-role-other-than-admin-that-allows-ru...

 

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