An Error "Something went wrong and your request could not be submitted" is displayed when submitting

[yuchen zhang]

Hello everyone
I have a question. When I submit an application, the following error will appear. However, my application did generate a request item, but why does the following error appear?

Thanks in advance.

[Hemant Goldar]

Hi @yuchen zhang ,

The following reasons might cause the error.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994307 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1445779 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1115816 

Thanks,

Hemant