Annotation With HTML Link In service Portal

[upendhar reddy]

Hello All,

By Configuring Form Layout I have added an annotation and It's working fine in Native Platform.. But the same Is not working in Service Portal(as shown in attached screenshot below).. I have a requirement to add annotation with HTML Link in Service Portal.. I have tried In service now community but didn't find any answer

Can some one Help me regarding this issue

[Alberto Consonn]

Hi,

the thread below might fit your need, try the solution proposed:

https://community.servicenow.com/community?id=community_question&sys_id=a6eefae5db58dbc01dcaf3231f96...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Conner M · Accepted solution]

If you are in the portal you could also just make your own custom annotation. A little HTML and you'd be all set.

<div class="alert alert-primary" role="alert">
  To view the Request Information, please <a href="#" class="alert-link">click here</a>.
</div>

Just using some bootstrap alerts and some bootstrap calls, you can just put your link in the a tag and be all set.

[upendhar reddy]

Hello, Thanks for your reply

I wanted to Give this annotation with a HTML Link for a single table.. I am using 3,4 different tables and using same form widget for all

so I am not sure where should I add the above HTML code

so can expand your answer Little more so that I will understand Better

Thanks and Regards,

Upendhar

[Conner M]

Sorry for the long response time. Busy few days!

If you add that HTML code in the widget you are editing, or create a new container on the portal page, you can add the code in a blank widget and set it above the other widget you are using. If you need more explanation let me know.