Announcement banner for Workspace.

Ramkumar Thanga
Mega Sage

Hi All,

 

Is there any OOTB setup to add announcements to a specific configurable Workspace.

 

Thanks!!

Ramkumar

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Ramkumar Thanga 

I don't think you can show it only for particular configurable workspace.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ramkumar Thanga 

 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...

 

 

Something from Chatgpt: Please check ( I am just copy paste)

 

 

To add announcements to a specific configurable Workspace in ServiceNow, you need to create a banner announcement configuration and associate it with the desired workspaceThis involves creating a banner announcement record, configuring its content, and then linking it to the workspace using a system property. 
 
Here's a more detailed breakdown:
1. Create a Banner Announcement Configuration:
  • Navigate to Now Experience Framework > UX Banner Announcement Configuration.
  • Create a new record for your announcement configuration.
  • Define the configuration, including the content source and display settings. 
     
2. Create a Banner Announcement Record:
  • Navigate to Now Experience Framework > UX Banner Announcement. 
     
  • Create a new record and associate it with the configuration you just created. 
     
  • Define the content for the announcement, such as text, images, or links. 
     
3. Link the Configuration to the Workspace:
  • Navigate to System Properties.
  • Find the property sn_sow.banner_announcements_config_id (or a similar property for your specific workspace).
  • Set the value of this property to the sys_id of your banner announcement configuration. 
     
4. (Optional) Customize the Announcement Section:
  • You can further customize the announcement section on the workspace's landing page by modifying the landing page configuration.
  • This might involve creating a new landing page based on the existing one and adding the announcement component. 
     
Key Considerations:
  • Content Publishing Plugin:
    Ensure the Content Publishing plugin is installed and activated to enable content management features. 
     
  • Roles:
    You need appropriate roles (e.g., admin, announcement_admin, or roles specific to your workspace) to create and manage announcements. 
     
  • Target Audience:
    You can target announcements to specific user groups or roles within the workspace. 
     
 
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@Ramkumar Thanga 

I don't think you can show it only for particular configurable workspace.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader