Announcement banner for Workspace.

[Ramkumar Thanga]

Hi All,

Is there any OOTB setup to add announcements to a specific configurable Workspace.

Thanks!!

Ramkumar

[Dr Atul - LNG]

Hi @Ramkumar Thanga 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...

Something from Chatgpt: Please check ( I am just copy paste)

To add announcements to a specific configurable Workspace in ServiceNow, you need to create a banner announcement configuration and associate it with the desired workspace. This involves creating a banner announcement record, configuring its content, and then linking it to the workspace using a system property. 

Here's a more detailed breakdown:

1. Create a Banner Announcement Configuration:

• Navigate to Now Experience Framework > UX Banner Announcement Configuration.
• Create a new record for your announcement configuration.
• Define the configuration, including the content source and display settings. 

2. Create a Banner Announcement Record:

• Navigate to Now Experience Framework > UX Banner Announcement. 
• Create a new record and associate it with the configuration you just created. 
• Define the content for the announcement, such as text, images, or links. 

3. Link the Configuration to the Workspace:

• Navigate to System Properties.
• Find the property sn_sow.banner_announcements_config_id (or a similar property for your specific workspace).
• Set the value of this property to the sys_id of your banner announcement configuration. 

4. (Optional) Customize the Announcement Section:

• You can further customize the announcement section on the workspace's landing page by modifying the landing page configuration.
• This might involve creating a new landing page based on the existing one and adding the announcement component. 

Key Considerations:

• Content Publishing Plugin:

  Ensure the Content Publishing plugin is installed and activated to enable content management features. 
• Roles:

  You need appropriate roles (e.g., admin, announcement_admin, or roles specific to your workspace) to create and manage announcements. 
• Target Audience:

  You can target announcements to specific user groups or roles within the workspace. 

[Ankur Bawiskar · Accepted solution]

@Ramkumar Thanga 

I don't think you can show it only for particular configurable workspace.

If my response helped please mark it correct and close the thread so that it benefits future readers.