How do you control the visibility of workspaces in the banner?

[Meloper]

How do you control the visibility of workspaces in the banner?
I mean, can I remove workspaces from the banner completely, and can I filter the workspaces that appear there, i.e., how can I set which workspaces appear there and which do not?

[prerna_sh · Accepted solution]

Hi @Meloper 
Please go through below article, you'll get step by step process:

https://www.servicenow.com/community/app-engine-forum/workspaces-how-to-hide-restrict-users-workspac...
https://www.servicenow.com/community/itsm-blog/hiding-workspaces-from-header-menu-in-next-experience...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167916
-------------------------------------------------------------------------------------------------------------------------------------------
If my response solves your query, please marked helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[M Iftikhar]

To add or remove specific Workspaces from appearing in the banner, navigate to the corresponding Experience Category record and update its associated Workspaces list.

https://<your-instance>.service-now.com/sys_ux_experience_category.do?sys_id=afb4e3e173322010f0ca1e666bf6a726

If my response helped, please mark it as the accepted solution so others can benefit as well.

[mayankkumar]

Hi @Meloper,
-------------------------------------------------------------------------------------------------------------------------------------------
Yes, you can remove workspaces from banner, or you can filter the workspaces shown under this
Steps to remove Workspaces from banner ->
1. Navigate to Unified Navigation Menus

then set Workspaces Menu active to false
if it still appears try clearing cache or log in again

Steps to filter workspace showing under this ->
There are 2 ways
a. Exclude your Experience from the Workspace category

b. Set you workspace to Inactive, follow this article Hiding workspaces from header menu in Next experie... - ServiceNow Community
If you still need help, let me know

---------------------------------------------------------------------------------------------------------------------------------
Please mark my response helpful and accept as solution
Thanks & Regards
Mayank
Rising Star 25

[Sarthak Kashyap]

Hi @Meloper ,

I tried your problem in my PDI and it is working fine please check below solution

Navigate to table - sys_polaris_menu_config.

Search for workspace and try to deactivate that record.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak