Announcement not appearing in ServiceNow Home Page

e__rajesh_badam · ‎04-22-2025

Hi Everyone,

Created announcement but it is not appearing in ServiceNow Home page.

Here is the details please check and suggest.

But message was not appearing in banner

Please suggest

Dr Atul G- LNG · ‎04-22-2025

You are using the announcement under SP, which works only for the portal and not on the native view. Please take a look at the UX Banner announcement, which works on the native view.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Ankur Bawiskar · ‎04-22-2025

@e__rajesh_badam

I could see I posted the solution and you marked my response as correct at 7.12pm IST but not sure how it got deleted.

I believe I provided the correct answer as well so please mark my response as correct as well.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · ‎04-22-2025

H @e__rajesh_badam

Could you please check the same on portal once?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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e__rajesh_badam · ‎04-22-2025

yes it is appearing on Portal but not on ITIL View @Dr Atul G- LNG

Dr Atul G- LNG · ‎04-22-2025

Hi @e__rajesh_badam

You are using the announcement under SP, which works only for the portal and not on the native view. Please take a look at the UX Banner announcement, which works on the native view.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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