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Announcement not appearing in ServiceNow Home Page

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e__rajesh_badam
Mega Guru

‎04-22-2025 06:09 AM

Hi Everyone,

 

Created announcement but it is not appearing in ServiceNow Home page.

Here is the details please check and suggest.

 

e__rajesh_badam_0-1745327251630.png

But message was not appearing in banner

e__rajesh_badam_1-1745327303752.png

 

Please suggest

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2 ACCEPTED SOLUTIONS

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to e__rajesh_badam

‎04-22-2025 06:41 AM

Hi @e__rajesh_badam 

You are using the announcement under SP, which works only for the portal and not on the native view. Please take a look at the UX Banner announcement, which works on the native view.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to e__rajesh_badam

‎04-22-2025 06:53 AM

@e__rajesh_badam 

I could see I posted the solution and you marked my response as correct at 7.12pm IST but not sure how it got deleted.

I believe I provided the correct answer as well so please mark my response as correct as well.

 

AnkurBawiskar_0-1745330018117.png

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-22-2025 06:11 AM

H @e__rajesh_badam 

 

Could you please check the same on portal once?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
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e__rajesh_badam
Mega Guru
In response to Dr Atul G- LNG

‎04-22-2025 06:20 AM

yes it is appearing on Portal but not on ITIL View @Dr Atul G- LNG 

e__rajesh_badam_0-1745327996211.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to e__rajesh_badam

‎04-22-2025 06:41 AM

Hi @e__rajesh_badam 

You are using the announcement under SP, which works only for the portal and not on the native view. Please take a look at the UX Banner announcement, which works on the native view.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************