Announcements are not Showing in announcement widget on Service Portal.

adityas78744746
Tera Contributor

The announcement widget is not showing any announcement even though there are records available in the instance.

I am sharing screenshot of the error.

 

Thanks

Aditya

2 ACCEPTED SOLUTIONS

DavidPhilpott_8
Tera Expert

Hi Aditiya,

I was able to resolve the same kind of issue as follows:

1. Inactivate all announcements whose Name is 'ISC:Invalid Run As User'.

2. Look for any remaining active announcement records which do not have a value set in the Display style field. Then set a value for them.

 

Regards,

David

View solution in original post

Not applicable

Exited i could help you !! 😊

 

 

View solution in original post

10 REPLIES 10

Not applicable

Exited i could help you !! 😊