Announcements Not Captured in Update Set – Need Assistance

jameskota77
Tera Contributor

‎08-14-2025 12:43 AM

 

Hi all,

 

I'm encountering an issue and would appreciate your help. When I create a new announcement in the Service Portal, it appears on the portal, but nothing seems to be captured in the update set.

 

I've tried this a couple of times, but the update set remains empty. Does anyone know why this might be happening?

 

Thanks in advance!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-14-2025 06:30 AM

Hi @jameskota77 

 

did you try force update set.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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