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Announcements on Agent Workspace

GouriS
Tera Contributor

‎07-02-2024 04:33 AM

Hello Developers ,

 

I need your help ! I need announcements to be populated on agent workspace. Could you please let me know the steps for configuring this ?

 

Thank you 

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Bhavya11
Kilo Patron

‎07-02-2024 04:43 AM

Hi @GouriS 

 

Please check below links:

 

https://www.servicenow.com/community/csm-forum/show-announcement-in-agent-workspace/m-p/382646/page/... 

 

https://www.servicenow.com/community/now-platform-forum/how-to-add-content-to-the-announcements-quic...

 

Please mark it helpful if it answers your query.

Thanks,
BK

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK
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