Any tips for troubleshooting business rule performance on form loads?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-23-2022 10:43 AM
We have a form that is loading super slowly, and I am trying to determine which related list is causing the issue.
I'm planning on removing each on a one-by-one basis, but would love to know if there are any more tips for debugging these (something along the lines of Slow Query, Slow Transactions, etc)? I was also trying to gauge business rule affects this as well, but see nothing; hopefully I'm just missing something.
Also, once I know it's a related list causing the issue and which one, do you know of any ways to improve the load times, other than indexing the tables?
Thanks for the information!!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-25-2022 09:44 PM
So Lets say its RL, are you using OOB ones or there are custom RLs which might have some complex scripting scenarios?
Aman Kumar

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-23-2022 11:33 AM
Hi,
One thing you could check is if the related list has an read ACL that involves a script that does GlideRecord-functions, that will surely slow down the loading of those records.
But then it should also be equally slow to load a list of those records, regardless if it's in a related list or not.
It could also be slow to load a related list if you have a custom related list defined, which has a complex related query.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-26-2022 05:31 AM