Any way to create 2 RITM by submitting one Catalog Item?

[jyeon110]

Hello All,

I was just wondering if there are any ways to create 2 RITMs (under the same REQ) with duplicated variables in them by just submitting one Catalog Item?

I have tried to duplicating RITMs by using flow designer but there wasn't a way to duplicate the RITM options. I am thinking using record producer to duplicate the RITMs with variables and place them under the same REQ. 

Could anyone provide some guidance on how to tackle this issue?

Many Thanks

[SanjivMeher]

Can you check if the below thread helps?
https://www.servicenow.com/community/developer-forum/multiple-request-item-in-one-request/m-p/181802...

[jyeon110]

Hey SanjivMeher,
Thanks for the info! 
But do you have any idea where that script is running at? 

[SanjivMeher]

I think its running at the requested item workflow/flow designer level where you can add the script to generate more RITMs with same variables.

[SanjivMeher]

By the way, if you want to create RITM for two different groups, I think you are suppose to create two catalog tasks from the RITM instead of two RITMS for two groups.