Any way to get Meeting Invitations to send out to the entire list?

[bcronrath]

Greetings,

I set up a Meeting Invitation according to the steps here:   Email Templates - ServiceNow Wiki

The problem is, the email invitation sends out to attendees but only as a separate invitation to each recipient in the list.   For example, I can see when looking at the sent email log, that the invitation is counted as a single email in the ServiceNow logs, with recipient A, B, and C all in the Recipients fieldvalue.   However, recipient A in their inbox only sees an invite to them, and B only an invite to them, and C only an invite to them.   They can't see each other on the invite so they are left in the dark as to everyone who is attending the meeting (so is it essentially sending out individual copies of this meeting each of them?).  

Has anyone ever ran into this and found a way around it?

Best regards,

Brian

[Chuck Tomasi]

Hi Brian,

What is the value of the To: field in the header of the sent message? Is it Recipient A, B, C?

[bcronrath]

Hi Chuck,

Yeah, the To: value in the header is all of the recipients as well, A, B, and C

[Chuck Tomasi]

That's odd. Do you have the ability to see the headers on the client? I'm curious if this is ServiceNow doing something (which doesn't appear to be so since the To: header is sent as you see it) or a client thing.

[bcronrath]

Actually one thing I just noticed is that if I add the Body Text field to the view, I can see the ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO: value is only sending to A it seems.   The template I built is suppose to have:

ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${to}

I had figured this would propagate from the email to field, but doesn't seem to be taking in the whole field?   Do I need to specify the "to" value on the import export map?