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API endpoint for updating RITM variable field values

hanaphouse
Tera Guru

I am looking for an API endpoint that allows a 3rd-party application to update an RITMs variable field value typically a single line text or multi-line text type.

I failed to find any OOB and looks like I need to create a scripted REST API to achieve such. but just wanted to confirm if there any OOB solution available.

1 ACCEPTED SOLUTION

sachin_namjoshi
Kilo Patron
Kilo Patron

 

 

Scripted REST API is the best solution to update existing RITM variables.

You can take a look into below article

 

https://community.servicenow.com/community?id=community_article&sys_id=c9ec6f35db614110b3c099ead396194d

 

Regards,

Sachin

View solution in original post

1 REPLY 1

sachin_namjoshi
Kilo Patron
Kilo Patron

 

 

Scripted REST API is the best solution to update existing RITM variables.

You can take a look into below article

 

https://community.servicenow.com/community?id=community_article&sys_id=c9ec6f35db614110b3c099ead396194d

 

Regards,

Sachin