API - Get Support Group Sys ID

[lipetravis]

I'm trying to use the ServiceNow API to get the system id for a particular support group. I would like to pass in the support group's name, like "Service Desk" and have the API return the support group's system ID.

Is this possible?

[Pradeep Sharma]

Hello Travis,

You can implement your logic via scripted REST API. More info here.

Scripted REST APIs

[danpatino · Accepted solution]

Here is how you would do it with javascript

var requestBody = ""; 

var client=new XMLHttpRequest();
client.open("get","https://YOUR_INSTANCE.service-now.com/api/now/table/sys_user_group?sysparm_query=name%3DService%20Desk&sysparm_fields=sys_id&sysparm_limit=1");

client.setRequestHeader('Accept','application/json');
client.setRequestHeader('Content-Type','application/json');

//Eg. UserName="admin", Password="admin" for this code sample.
client.setRequestHeader('Authorization', 'Basic '+btoa('admin'+':'+'admin'));

client.onreadystatechange = function() { 
if(this.readyState = this.DONE) {
document.getElementById("response").innerHTML=this.status + this.response; 
}
}; 
client.send(requestBody);

Let me know if you need it in Python cURL, Perl, Ruby or Powershell instead.

[lipetravis]

Thanks, this is perfect.