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01-06-2023 02:43 AM
Hi all,
Can anyone please point me in the right direction for some kind of relationship diagram for the various endpoints/tables in the ServiceNow API?
In particular I am looking for how I can join the data from the various Incident tables, for example one Incident will have many tasks and notes. I have created an incident and added multiple notes, however looking down the json returned using Postman I cannot see an key field I could use to link the [Incident] to the [IncidentTask]
Also, am I missing a description of what the endpoints are for? The API Explorer page does not really explain the purpose of these.
Thanks
Solved! Go to Solution.

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01-06-2023 08:02 AM
Hi Dave,
Go into Tables, select the Incident table and pick the Schema Map menu option:
Hopefully, you will find what you need there.
JP
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01-06-2023 09:02 AM
Hi,
When you say "go into tables", where do you mean? This is what I'm seeing in the API Explorer page.
Thanks

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01-06-2023 10:06 AM
Hi Dave,
System Definition > Tables in the ServiceNow navigator (Admin role):
JP

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01-06-2023 08:02 AM
Hi Dave,
Go into Tables, select the Incident table and pick the Schema Map menu option:
Hopefully, you will find what you need there.
JP
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01-06-2023 09:02 AM
Hi,
When you say "go into tables", where do you mean? This is what I'm seeing in the API Explorer page.
Thanks

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01-06-2023 10:06 AM
Hi Dave,
System Definition > Tables in the ServiceNow navigator (Admin role):
JP
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01-06-2023 11:24 AM
Thanks @JP - Kyndryl
My exposure to ServiceNow has been responding to incidents up to now. But as I'm working on consuming the API into SQL tables I have admin rights to our DEV instance - now realising there's quite a lot to ServiceNow. 😀
Regards
Dave