@11agvikas Below is the basic outline of script include for REST API. Modify it accordingly.
//This method is to Create a <Record> from ServiceNow
createRecord: function(record) {
try {
//Fields Data to be passed from ServiceNow
var shortdescription = record.variables.<variable name>.toString(); //Short Description
var request_type = record.variables.<variable name>.toString(); //Request Type
var recID = record.sys_id.toString(); //RITM/SCTASK ID
var recnumber = record.number.toString(); //RITM/SCTASK Number
var groupName = record.variables.<variable name>.toString(); //Group Name
var request;
var instance_env = gs.getProperty('instance_name'); //Get the Instance Name
if (instance_env == 'dev' || instance_env == 'qa') { //Default use Non-Prod End points
request = new sn_ws.RESTMessageV2('<Rest Message Name>', '<Rest Method like Create/Update>');
}
if (instance_env == 'prod') { //Change Prod End point
request = new sn_ws.RESTMessageV2('<Rest Message Name>', '<Rest Method like Create/Update>');
}
//Add Request Log, if required.
//Set Request Body
var reqbody = {};
reqbody.fields = {};
<Define your fields in Request Body>
var strRestBody = JSON.stringify(reqbody);
request.setRequestBody(strRestBody);
response = request.execute(); // Execute the Request
var responsebody = response.getBody(); //Parse Response
var res = JSON.parse(responsebody);
var statusCode = response.getStatusCode();
if (statusCode == 201) {
record.comments = <Add your comments>;
} else {
record.comments = "Unable to create.\n" + "StatusCode:" + statusCode + "\nResponse: " + response.getBody();
}
record.update();
} catch (ex) {
gs.log(ex.message);
}
},
type: '<Script Include Name>'
});
Note : Add logs for validation.
Please mark this as helpful and accept it as a solution if this resolves your query.
Thanks,
Sujatha V.M.
Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
