Application Cross Scope Configuration

[madhavmehra]

Execute operation on API 'ScriptableRESTMessageClient.setEndpoint' from scope 'Knowledge Management - Service Portal' was denied. The application 'Knowledge Management - Service Portal' must declare a cross scope access privilege. Please contact the application author to update their privilege requests. The Above following error occured. How to resolve this issue. Please help in resolving the issue and provide some reference links #KnowledgeManagement

[Kieran Anson · Accepted solution]

You need to define a cross-scope access policy. Go to Application Cross-Scope Access and create a new record.

Ensure you're in the 'Knowledge Management - Service Portal' scope, target name is 'ScriptableRESTMessageClient.setEndpoint'

[madhavmehra]

Thanks Kireran, for your quick reply.
I did the same configuration, But still the problem exists.

Is there any global setting to disable these restrictions?

[Kieran Anson]

You may need to clear the cache for the cross-scope privileges to take effect.

The scope needs to have its 'runtime access tracking' setting set to nothing. Unfortunately as this is not a company scope, it won't be an option for you

[madhavmehra]

I tried clearing database cache, but no luck.
Can you help me with other approaches or proper documentation where i can get these things in detailed.