Application disablement

[Tarasingh26]

Hi All,

I want to disable few application modules, I disabled them but after some days they got activated by system again.

How can I disable them. What could be reason system is re-activating again.

Thanks,

Tara Singh

[Community Alums]

Hi @Tarasingh26 ,

1. Navigate to All > System Definition > Application Menus.
2. If you are enabling an application menu, click All in the breadcrumbs to display both active and inactive application menus (remove the default filter condition).
3. Click the desired title. The application menu record opens and the Modules related list shows the modules that appear in the application navigator.
4. Enable or disable the application menu and modules as desired.

   Option	Description
   Enable or disable a specific module in the application	Double-click the Active field beside the module name in the Modules related list. Set Active to true (show) or false (hide).
   Enable or disable multiple modules at the same time	Select the check boxes next to the module names. Select Change active state from the Actions choice list.
   Enable or disable the entire application menu (for example, Incident or Service Catalog)	Select or clear the Active check box.
   Restrict the application menu to specific roles	Use the Roles field.

5. Click Update.
   When you change application menus or modules, the application navigator automatically refreshes to display the changes.

[Tarasingh26]

Thanks for reply. But why modules automatically got enabled when they are disabled?

[Hardik2109]

Hi @Tarasingh26 ,

Please check the link below:
https://www.servicenow.com/community/now-platform-forum/providing-access-to-business-services-only-f...
or 
https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/administer/navigation-an...

Thank you!

[Hardik2109]

Also can you check these 2 things:
1) Do you have that role which is required to modify this change.
2) Did the changes you made got saved.

Please confirm.

Thank you.