Applying an interactive filter to a PA widget

[matthew_hughes]

I've created a dashboard that contains a few PA widgets, as well as an 'Assignment Group' interactive filter:

The configuration details of the interactive filter are:

The details for one of the PA widgets are:

However, what I've noticed is that when I select an entry in the 'Assignment Group' interactive filter, the filter is not applied and when I click on 'Edit Widget' for one of the PA widgets, the following don't appear:

I was just wondering if somebody could explain where I'm going wrong and if it is possible to add interactive filters to a PA Widget.

[AndersBGS]

Hi @matthew_hughes ,

Performance Analytics widgets does not follow interactive filters. You instead need to create a breakdown with a breakdown source, and then make the interactive filter follow the breakdown. You can read further at the product documentation here: https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/dashboards/task/make-br...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[matthew_hughes]

Hi @AndersBGS  I tried that, but unfortunately, it didn't work. I tried using a filter and making the widget follow that breakdown, but it didn't work:

[AndersBGS]

Hi @matthew_hughes ,

Have you ensured to map the breakdown to your automated indicators and formula indicators? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[matthew_hughes]

Hi @AndersBGS I did try that, However, there was no option to select 'Follow Filter' when I clicked on the cog for the PA widgets.