Applying templates on mobile app

[Maria DeLaCruz]

Hello,

Need some help with templates.   I've created a client script to apply a template every time a new incident alert record is created.   It works great on desktop, but not on mobile.   Is there any way to get this to work on the mobile app?  

Thanks,

Maria

[Chuck Tomasi]

Give this a try and let me know. Encoded URIs usually work best.

/incident.do?sysparm_view=resnet_full?sysparm_template=School%20Opening

???