Applying User Criteria on a Mobile web screen (Mobile App Builder)

[AndresB]

Hi!

Im trying to apply an already existing user criteria so that only users that match that criteria are able to se a web screen inside a legacy icon section on the Mobile App Builder, but I only see the option to require roles, the thing is if the user criteria is modified and the app is restricting access by roles there would need to be someone updating the roles on the app and that's deemed to go wrong sometime.

Is there any way to apply the already existing user criteria on the now mobile web screen so that its more easily maintainable?

Thanks in advanced for any help provided! 

[Saurav11]

Hello,

The only way currently is the roles, I do not think you can apply a user criteria on a mobile web screen.

Even in the official documents I can see only roles ar ementioned.

https://docs.servicenow.com/en-US/bundle/tokyo-mobile/page/administer/tablet-mobile-ui/task/sg-confi...

Please mark my answer as correct based on Impact.

[AndresB]

Yea, I got to the same conclusion via the documentation, but maybe I was missing something. Thanks anyways for responding!

[Saurav11]

Hello,

If my answer helped you can you also mark it as correct and close the thread so that it is beneficial for future readers as well.

Thanks.

[AndresB]

I appreciate the answer but I will leave the thread open for a bit to see if maybe someone else has a solution, thanks anyways for the response. if none else answers I'll close the thread later