Applying view on Emergency Change

Community Alums · ‎09-11-2024

I am trying to apply Emergency view while raising request through "Interceptor" for Emergency Change. But my view is not applying while raising request but gets applied once the form is submitted.
I have created View Rule as well, but it is not getting applied before submit.

Dr Atul G- LNG · ‎09-11-2024

Hi @Community Alums

Did you make changes at the interceptor as well

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Community Alums · ‎09-11-2024

HI @Dr Atul G- LNG

Yes, I have made changes to Interceptor as well.

Dr Atul G- LNG · ‎09-13-2024

Hi @Community Alums

Might be a limitation so better log a Now support case and share feedback.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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