Approval changing to no longer required when task is closed

[kartikey]

Hi Everyone,

The approval i'm creating for a Task is changing it's state to no longer required when the task is marked as closed complete.
Is there any business rule or client script behind it?
as per my requirement after the task is closed we need to trigger an approval, whenever i'm doing that the approval is generated but it get's 'no longer required'.

Thanks,
Kartikey

[Maik Skoddow]

This is OOTB behavior you shouldn't change as it can create some unexpected behaviors. Apart from that it makes no sense to ask for approval if a task is closed. This is the exact opposite of how not only ServiceNow but also any normal business process works.

[kartikey]

Hi @Maik Skoddow  actually i've created a custom table which extends approval table, i'm creating a arecord there , i do not want this functionality to work on that custom table, how do i do that?

Regards,
Kartikey

[Maik Skoddow]

Why do you have extended the approval table? Please explain first the underlying business case / requirement and ask for a proper solution.

[kartikey]

We wanted to create a custom table with approval table features but not exactly all of them, hence we created approval table @Maik .