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06-12-2025 08:06 PM
Hi All,
I'm having a requirement that is when a delegation request is submitted, I wanted to allow only specific approvals to be delegated.
For example: A approver "Abel Tutor" has 10 approvals, 5 approvals for Service A and 3 approvals for Service B and 2 approvals from Service C.
After Abel Tutor submits this Delegate request to approver "Sam". Sam should only be able to approve only 5 approvals from Service A. Sam should not have access to approver others.
Could someone help me understand whats the best way to implement this?
Thanks in advance
Solved! Go to Solution.
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06-13-2025 02:07 AM
Hi @Sruthi17
Did you try the granular delegation module? It’s the feature that gives users the flexibility to provide delegation on specific tables as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2025 02:07 AM
Hi @Sruthi17
Did you try the granular delegation module? It’s the feature that gives users the flexibility to provide delegation on specific tables as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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