Approval email with fields to be answered

KhushbooR
Tera Contributor

‎11-18-2024 07:53 AM

Hello All,

I am trying to create approval email for manager.

Where the manager replies back with answers to fields.

 

How do I compose the fields in the approval email which then is captured on the RITM?

 

Thank you

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jcmings
Mega Sage

‎11-20-2024 05:32 PM

Check this out: Inbound email actions - Product Documentation - ServiceNow

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