approval group assignment on RITM in request workflow

[Community Alums]

How can I configure a request workflow to include an approval that checks the Opened by user location, and assigns the approval to a specific assignment group for that users location???

[Community Alums]

We have 21 locations and yes, they are in groups on the user group table.

[Pratiksha Lang1]

Refer to this thread, it will help you.

Solved: set assignment group based on user location by usi... - ServiceNow Community

[CezaryBasta]

@Community Alums you can also use the DecisionTable API to get similar results. It's way easier to maintain decision tables than system properties.