approval in workflow getting stuck in 'running state' even after it is approved.

[harveen]

Hi,

Some of my workflows of a few SR's are getting stuck at "running state" in approval activity of the workflow. The approval activity has been approved by the approver , but still the workflow does not progress and shows running, also because if this my RITM's is also not getting updated and is still stuck at Approval Status= Requested, Status= pending, sub-status= pending approval.

I have checked the workflow context and there are no workflow   logs for the same.and in workflow executing activites- managers approval=running.

I have attached the screenshots to help better understand the scenario.

[rohanlimaye]

Did you find solution to this? Even I am facing same issue

[Alfredo6]

Is there an update to this thread? Have you found the root cause?

I am facing the same issue in one of our workflows. The approver approves but the workflow approval-user activity remains as "running" and is not updating. We have had to nudge all of the affected workflows. The problem is sometimes the approval activity works fine but not all of the time.

[LorenzVdV]

Did you find a solution? Same problem here.

[Prajwal1]

Does anyone has solution for this ? Facing similar issue.

[Anisse Mahtat]

Anyone has a solution ? I face the same issue