Approval is approved automatically instead of manually user is approved
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Created a flow named Employee ID Request Flow
- Trigger -> Service Catalog
- Actions
- Get Catalog Variables from catalog item
- Ask for Approval
In ask for approval , the approval should be approved by ServiceDesk. I created the flow while im running it the approval is automatically approved even before Service Desk group is approved. Can you guide me what I did wrong and how to attain this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
1. Yes
2. No Error, but output is not as expected
3. Yes 3 members default.
4. Yes, active and not locked out
5. Yes, and also with a single user.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @ThilakA ,
did you check if the flow is attached to the RITM record?
becuase you are saying there is no execution created for this,
if there is no executions then no approvals will be triggered.
Regards,
Mohammed Afif
