approval notification for teams bot
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4 weeks ago
Hi
I've created a notification for approvals for teams. I'm seeing the below info messages
what I need to do now?
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3 weeks ago - last edited 3 weeks ago
Hi @Vedavalli,
To resolve these, you need to ensure your approval actions are correctly defined by associating them with both LLM and NLU topics for a consistent chat experience. You also need to explicitly link your created actions to the notification content by using the "Link Actions to Content" tab within your notification settings. Finally, the message regarding the 'Chat-Web Client' indicates that the notification channel is not active, so you will need to enable it in your instance's notification settings to ensure messages are delivered through the web chat client.
Here are some useful guides that you can follow:
- Add actions to the notification content
- Configure actionable push notifications
- Define the Virtual Agent link actions to notification content
Hope this helps!
If my response helped, please mark it as the accepted solution and helpful so others can benefit as well.
