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Approval Require in Authorize state

suha2
Tera Contributor

Hi All,

In change request record , if "Assigned to" user in Configuration item from US/America then approval should go to GLB America, When the state in Authorize ,the approval should go CAB Approval & GLB America group , if any user from  the GLB America  group approval that request, the state should remain in Authorize and not progress to schedule .  Seeking a solution for this scenario.

 

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