Approval user can't see details in portal

[Anisse Mahtat]

Hi, 

I have an issue in my Portal (it's employee center for a record HR Payroll), the approval user can't see details of the record. He can see the details only if he is the user who have created the record. I have try a lot of things (ACL, BR : Restrict Query, COE Security Configuration ...) but nothing work.

Thanks

[Raghav Sharma24]

There is either a query BR or  READ ACL restricting this.

You need to check that and make necessary changes.

[Raghav Sharma24]

@Anisse Mahtat is your issue fixed?

[Anisse Mahtat]

@Raghav Sharma24 Thanks for your reply and no i have still this problem

[Raghav Sharma24]

@Anisse Mahtat can you replicate the same in your PDI, does the issue exists there as well? It will help you to rule out OOB vs instance customisation errors.