Approvals missing in My Tasks page after adding To-dos tab & task configurations for RITM and Change

[shaik riyaz1]

Hi,

We recently implemented a UI enhancement on the Employee Center / My Tasks page using To-dos Configuration and Task Configuration.

Background:

• Earlier, we did not have any custom tab or task configurations.

• In the default setup, all approval types (RITM, Change, Demand, Security, etc.) were visible under My Tasks for approvers.

• As part of a new requirement, we created:

  • Tab configurations

  • Task configurations

• These were configured only for RITM approvals and Change approvals to display additional details on the same screen.

Earlier behavior (working fine)

• For the Approvals To-do:

  • Only the Todos Approval widget was mapped

  • No Task Configuration

  • No Tab Configuration

• With this setup, all approval types (RITM, Change, Demand, Security, etc.) were visible under My Tasks

Current setup

• We did not remove or change the existing widget mapping (To-dos Approval widget is still mapped).

• As part of a UI enhancement requirement, we added:

  • Task Configuration

  • Tab Configuration

• These new configurations were created only for RITM and Change approvals to display additional details in the same screen.

Current Behavior:

• RITM and Change approvals are working as expected with the new UI.

• However, other approval types (Demand-related, Security-related, etc.) are no longer visible in My Tasks.

• If we remove these new To-dos configurations, all approvals appear again as before.

Observation:
It looks like once a To-dos configuration exists for approvals, the system may be restricting visibility only to the configured source tables, instead of falling back to the default behavior for other approval types.

Does creating To-dos / Task configurations for specific approval types override the default approval handling in My Tasks?