Approve for more than 15 days then 3 reminder emails should trigger 1.2
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05-16-2024 06:32 PM
Hi Team ,
can anyone please help me here with this requirement .
The requirement is when any approval gets triggered for RITM and if approver doesn't approve for more than 15 days then 3 reminder emails should trigger to the approver and after than even if the approver doesn't approver then the RITM should get cancelled .
Please help me here with the steps .
If possible please provide screenshots for better understanding .
NOTE - Team please provide screenshots for better understaning , so that i can complete soon .
If we achieve via flow , Please provide flow steps of my requirement ,
PLEASE PROVIDE FLOW SCREENSHOT , FOR BETTER UNDERSTANDING .
Thanks In Advance

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05-16-2024 07:30 PM
Hi @nameisnani here is the blog on that follow same steps and just change the days when you want to send reminder email
Harish
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05-16-2024 08:17 PM
Hi @Harish KM
I have already gone through that the video , It is confusing , can you please provide me the screenshots of configurations

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05-16-2024 08:39 PM - edited 05-16-2024 08:40 PM
Hi @nameisnani I dont know what is the confusion. here is the steps you need
1. create a flow designer, Name your flow as Approval Reminder
trigger type : created
Conditions as per screenshot below
State is requested AND
ApprovalFor.RequestITem.item is "your catalog"
2. go to flow logic and select wait for a duration of time.
Here you need to convert your days to hours (since you need reminder to go on 15th day, you can calculate how many hours is 15 days which will be 360 hours. put this under hours like below
for testing purpose you can put 1 minute
3. then you can use send email or send notification action to send reminder email to the approver
Here i used send email action and pass details like below
4. now you add one more wait for condition like another 1 day
put 24 in hours
5. select if condition under flow logic , dot walk to approval record state is requested
6. Send another email notification (repeat step 3)
Harish
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05-16-2024 10:02 PM