Approve for more than 15 days then 3 reminder emails should trigger 1.2
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05-16-2024 06:32 PM
Hi Team ,
can anyone please help me here with this requirement .
The requirement is when any approval gets triggered for RITM and if approver doesn't approve for more than 15 days then 3 reminder emails should trigger to the approver and after than even if the approver doesn't approver then the RITM should get cancelled .
Please help me here with the steps .
If possible please provide screenshots for better understanding .
NOTE - Team please provide screenshots for better understaning , so that i can complete soon .
If we achieve via flow , Please provide flow steps of my requirement ,
PLEASE PROVIDE FLOW SCREENSHOT , FOR BETTER UNDERSTANDING .
Thanks In Advance

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05-16-2024 10:33 PM
Hi @nameisnani then you need to specify only one condition i.e state is requested. it will run for all catalogs
Conditions as per screenshot below
State is requested
Harish
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05-16-2024 10:29 PM
Hi @nameisnani ,
Please find this video which explain the resolution to your requirement: ServiceNow - 3 Strike Ap
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
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Anders
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