Approve UI Action condition not working

[Kearney]

Hi All,

I am trying to create a new approval UI Action for a specific user role (duplicating the existing sysapproval_approver Approve UI Action). I want to hide this new UI Action from the Change request table which I have got working using

RP.isRelatedList()&&parent.sys_class_name!='change_request'

However as soon as I add more it just shows all the time even on the change table Is there something wrong with my syntax?

RP.isRelatedList()&&parent.sys_class_name!='change_request' && current.state == 'requested' && (gs.hasRole('approval_admin') || isApprovalMine(current))

I have tried a few different ways however cant get this to work

Thanks

[Amit Pandey]

Hi @Kearney 

Please use the semicolon in end. I have configured one like this and is working-

!gs.hasRole('sn_customerservice.customer') && gs.hasRole('itil') && current.isValidRecord();

Regards,

Amit

[Kearney]

Thanks Amit,

Unfortunately, that didn't work It hides it from CHG approval records with RP.isRelatedList()&&parent.sys_class_name!='change_request' however adding anything after this breaks the condition where it shows all the time

[Amit Pandey]

I believe the problem is in isApprovalMine(current)). Can you remove it and check?

[Kearney]

Hi Amit,

In the condition currently that is not in it As soon as I add anything EG && current.state=='requested' it decides to show and not hide it

FULL CONDITION

RP.isRelatedList()&&parent.sys_class_name!='change_request'&&current.state=='requested'