Approvers cannot see variables

[Wayne Richmond]

Hi everyone. I was under the impression that approvers could see (and update) the variables on Requested Items they needed to approve, however during some testing this morning, I realised they can't see the actual fields. I think this has changed at some point because I configured some forms to work this way.

The approver seems to have access at some level because when I open the Description section they can view the responses of the requester (see below). They cannot see anything on the request item (see beneath). Is this something I can do (allow approvers to see and update the variables on requested items for which they are approvers)?

[Pradeep Sharma]

HI Wayne,

This is probably because of the ACL's restriction. Turn on debugger and check which ACL is restricting the access.

[Wayne Richmond]

Thanks Pradeep, but I've never had a security rule for approvers in this way, it's just always worked (as far as I can recall). Sure enough, the debug says the approver cannot create/read/delete anything on the requested item. I'll have a go at create rules for the approvers but I wonder if it's a system property that was brought in during an update that I just need to toggle.

[Pradeep Sharma]

Hi Wayne,

Can you double check on the demo once and let me know if this is not the case.

[Wayne Richmond]

Thanks but I think this changed after we upgraded from Calgary to Eureka. I assume the demo is on Fuji.