Approving field is empty

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a2gupta
Giga Contributor

‎04-18-2016 03:17 AM

Hi,

 

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I noticed today that in some of the approval records generated, the Approving field is coming empty in some cases,which is stopping the approvers from getting info by clicking the approving field. I also noticed that for all the records in which Approving field is empty,the Source Table field is also coming empty. What could be the reason for this? and possible ways to counter this problem?

Thanks,

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Kalaiarasan Pus
Giga Sage

‎04-18-2016 03:45 AM

Adding a custom business rule such as this will solve the issue (Sample from my instance)



if(current.sysapproval.sys_class_name=='sc_req_item')


  {


  current.document_id=current.getValue('sysapproval');


  current.source_table=current.sysapproval.sys_class_name;


}


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byrne_p_kevin
Tera Contributor

‎10-29-2020 04:29 PM

Hi, Kalai.

I just used this to solve a similar issue. Many thanks.

Regards,

Kevin

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