Archive Rule - Not archiving complete batches

M_iA
Kilo Sage

We have an archive rule set up.

Its a rule set up to achive cases closed before January 2022.

In the properties I have set to it to 1000 records and 10 batches. However, when we run the archive rule, it never archives the full 1000 in a batch and in some cases, 0!

find_real_file.png

This becomes quite time consuming when you have 30k records to archive!

Would anyone know why this is happening?

Thanks in advance

5 REPLIES 5

mfhaciahmetoglu
Mega Sage

Hi @M_iA ,

I am also having a similar issue.

Any fix?

Best,

Firat