Archive rule not running for Task Table

Reddymahesh
Tera Contributor

I want to write an archive rule on task table such that it runs on all the child tables like change , problem , incident and archives all the records but it's not running as expected.

 

 

2 REPLIES 2

Martin Friedel
Mega Sage

Hello, 

 

please be more specific with 'it's not running as expected'.

 

Also check these articles if they are related to your issue:

 

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Martin

@Martin Friedel I'm running an achieve rule, Incidents that were matching those conditions were not achieved.
My Conditions on task table : Active is FALSE and Updated Before Last 2 Years. 
We have some Incidents records that were Updated two years ago and active false but after running rule they are not archived.