Archive rule not running for Task Table
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02-19-2025 01:55 PM
I want to write an archive rule on task table such that it runs on all the child tables like change , problem , incident and archives all the records but it's not running as expected.
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02-19-2025 02:56 PM
Hello,
please be more specific with 'it's not running as expected'.
Also check these articles if they are related to your issue:
- Parent archive rule/child archive rule relationship
- Existing archive rule on task/cmdb child table prevents creation of new archive rule in parent task/...
If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin
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02-20-2025 09:26 AM
@Martin Friedel I'm running an achieve rule, Incidents that were matching those conditions were not achieved.
My Conditions on task table : Active is FALSE and Updated Before Last 2 Years.
We have some Incidents records that were Updated two years ago and active false but after running rule they are not archived.