How many ways Incident record can be created/inserted in ServiceNow?

[Community Alums]

Day - 1 ServiceNow Interview Questions - 1

How many ways Incident record can be created/inserted in ServiceNow?

Ans) Multiple ways we can create Incident record.


1)Manual
2) Record Producers
3)Employee Self Service
4)Inbound email actions
5)Importing an XML/Excel etc and transforming the data
6)Server Side Scripts( BR,WF,FIX SCRIPTS, background scripts etc)
7)Using Rest or Soap


If you have other options please mention them in the comments.😌

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[Dr Atul G- LNG · Accepted solution]

Hi @Community Alums 

Via Universal request.