How many ways Incident record can be created/inserted in ServiceNow?

Community Alums · ‎02-20-2025

Day - 1 ServiceNow Interview Questions - 1

How many ways Incident record can be created/inserted in ServiceNow?

Ans) Multiple ways we can create Incident record.

1)Manual
2) Record Producers
3)Employee Self Service
4)Inbound email actions
5)Importing an XML/Excel etc and transforming the data
6)Server Side Scripts( BR,WF,FIX SCRIPTS, background scripts etc)
7)Using Rest or Soap

If you have other options please mention them in the comments.😌

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Dr Atul G- LNG · ‎02-20-2025

Hi @Community Alums

Via Universal request.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎02-20-2025

Hi @Community Alums

Via Universal request.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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