Archived data not fully restored: Missing Catalog Tasks, SLAs, and Attachments

yana7
Tera Contributor

I am experiencing an issue with data restoration after archiving. I recently archived a set of requests, including all related data such as attachments, Requested Items, Catalog Tasks, and SLAs.

Upon restoration, only the Requests and Requested Items were successfully restored. The associated Catalog Tasks, SLAs, and Attachments are missing.

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