Re-Archive records which are already restored

[Gaurav_S0107]

Hi, 

I have around 418 records which were already archived before using archive rules. Later all of them were restored. 

Now again I have to archived all 418 records, so I tried to archive it but not succeed. In record-estimation it is hwoing 418 correctly but after clicking on "Run Archive Now". They are not archived. 

I checked for any scripts or scheduled jobs which might stopped archiving already restored records but didn't found anything. I am currently using Yokohama version. Any help on this ?

Thanks in Advance.

[sejal1107]

Hi @Gaurav_S0107 

Once you restore a record, the archive job will not pick it back again. that is the expected Behavior.

You can archive them manually or run a script to do so.

Please check https://www.servicenow.com/community/developer-forum/how-to-rearchive-restored-records/m-p/1437509 for more details