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Archiving Custom Table in seperate application

andrewbettc
Kilo Sage

Hi,

 

I am setting up a simple archive rule to archive old incidents and some related records. One of the related required is a custom table that extends task and is in it's own separate application. When I try to save the Archive Related Record record I get an error message saying "Invalid 'Reference table' selected on the Archive Related Records record." and goes on to explain that it's in a different application from the currently selected application.


I'm loathe to experiment too much as it isn't my instance and so my question is, if I change into the relevant application and then created the Archive Related Records record, will it function correctly?

1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage

Hi @andrewbettc 

 

You can change the scope and create the archival rule. I Tested this, it works fine.

AnveshKumarM_0-1700483385403.png

AnveshKumarM_0-1700483662048.png

 

 

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Anvesh

View solution in original post

2 REPLIES 2

AnveshKumar M
Tera Sage

Hi @andrewbettc 

 

You can change the scope and create the archival rule. I Tested this, it works fine.

AnveshKumarM_0-1700483385403.png

AnveshKumarM_0-1700483662048.png

 

 

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Anvesh

Brilliant. Thank you.